Customer Interview Q&A: Geneverse (Formerly Generark) in Louisville, KY

Here at Geneverse (formerly Generark), nothing gets us more excited than when we hear about how our customers are using our products to make their lives better – both during unexpected circumstances and everyday life.

Even when we hear rave reviews about our products and solutions, we are always looking to improve our solar generators, whether it’s our HomePower ONE, HomePower 2, or the exciting new stuff we have on the horizon. 

Below, we interviewed one of our satisfied customers about how they are using and benefiting from our products as well as their feedback regarding how we can continue to step up our game in our quest to provide superior reliable, renewable energy solutions.

Where do you live? 


If comfortable sharing, city and state?

Suburbs of Louisville, KY – where it’s big enough to be a city, but small enough to still be friendly.  

Do you have solar panels installed on your home? If not, would you ever consider it?

I’ve looked into installing solar panels along with battery storage, but the up-front costs were prohibitive and would only replace 50% of my usage. For the investment, I would want to be able to fully handle my household demand.

How many people are in your household? What are their age ranges?

There are 5 people in my household, mostly adults and older teens.  

What do you do for a living/what industry do you work in?

I work in IT in the healthcare insurance industry.

WhichGeneverse (formerly Generark) products did you purchase?

HomePower ONE. It works beautifully as a backup in my home, and as a power source for scout camping. It powered one of the leader’s CPAP machines all week, powered a blower fan during a particularly hot and humid trip, helped complete a service project, and charged well with the solar panels.

Why did you decide to purchase a backup battery power station?

Needed one for summer camp to power a CPAP machine.

What made you choose Geneverse (formerly Generark)?

Geneverse (formerly Generark) has pure sine power (good for sensitive electronics), great storage capacity, the ability to charge from multiple sources (including solar), and the capacity (1000 W, 110 V, ~9A) to handle most electrical needs. The increased capacity of the HomePower 2 makes it an even more capable option.

Do you consider yourself to be a tech-savvy person? How was your experience setting up the products for their first use?

I am tech-savvy, but the design of the [HomePower ONE] is intuitive. You can’t plug the charger in wrong, and the LCD screen shows the power draw and remaining battery life.  

How many times have you used your products since their arrival? Has it only ever been during a blackout? 

I have used it for scout summer camp, blackouts (powered the refrigerator like a champ), scout projects and other camping trips.  

Tell us about any unique ways you have or plan to use your Geneverse (formerly Generark) generators. Have you used it outside of your home or within your community, like while camping, for example? 

Absolutely, it is a great camping power source, and helped when we needed to drill holes in posts when there wasn’t a handy power supply.

What devices and home appliances have you powered with your Geneverse (formerly Generark) products?

It powered my full size, fully stocked refrigerator during a blackout; charges cell phones like a champ; powered tools for a scout service project; and is a great option for portable power all around.

What do you consider to be the best feature or benefit of your Geneverse (formerly Generark) products?

The ability to take a power source wherever it’s needed and in the format required (12V DC, 110V A/C, USB, USB-C).  They are quality products, built to last, and ready to work.

What is one thing you would tell anyone who hasn’t yet purchased a backup battery power station?

Geneverse (formerly Generark) has all the features and capability that a battery power station should have. The HomePower ONE and HomePower 2 provide different price points and options that soundly beat any other package out there.

Built to Last and Ready to Work!

We want to thank our customers for their feedback as it informs and powers our evolution into the future. Geneverse is always here to support our customers during times of emergency. Our aim is also to help provide a completely renewable energy source in the near future. Our exciting expansion is helping to transform centralized energy distribution systems. We provide well-made products that help facilitate a decentralized and distributed self-sustainable future.

Stay tuned! Follow Geneverse on social media and/or subscribe to our newsletter so you can be the first to receive the latest news and developments in real-time.

About Geneverse: Geneverse (formerly Generark) is the most reliable source of emergency backup power for your home and community. From the HomePower ONE power station providing portable access to electricity, to the SolarPower ONE as a source for recharging, never be disconnected from what matters most to you. Choose the size of Solar Generator perfect for you and your family. Learn more about how Geneverse and its industry-leading 5-year limited warranty can bring protection and security to your family on our website. Never face a power outage alone with a backup battery generator and solar panel from Geneverse.

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